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Returns and Exchanges

general information - returns and exchanges

Please send your return - in original packaging, in non-activated condition and with completed return bill - to the address:

 

Allgaier GmbH
return department

Max-Eyth-Str. 23

89231 Neu-Ulm

Germany

 

You can download the return bill as a PDF here: RETURN FORM

Please print it out, fill it in and enclose it with your shipment.

 

If you want to exchange your product, please remember,

that you note on the return bill which model you need in which color and size.

 

If you have chosen Klarna as your payment method, please remember that Klarna

charges reminder fees if payment deadlines are exceeded. To avoid this, you can notify Klarna in advance that you will return your order.

You can do this, for example, via the Klarna app. Here you can find more information from Klarna Customer Service, which you can reach at 0221 669 501 10 (Mo-Fr 09:00 - 18:00 o'clock, Sa-So 10:00-17:00 o'clock): Ich möchte meine Bestellung retournieren, wie gehe ich vor?

Please make sure that you return your return to us within 14 days.

Please enclose the completed return form with your shipment, which you can download here: RETURN FORM

 

Please send your shipment prepaid to the address 

Allgaier GmbH
return department

Max-Eyth-Str. 23

89231 Neu-Ulm

Germany

 

Our shipping department will then process your exchange.

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Forms

Please click on the following link. Here you will find the return note in PDF format.

 

RETURN FORM as pdf

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If you have any questions, please call us at +49 (0) 731 140 71 0 or send an e-mail to info@pervormance.de.
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Welcome to E.COOLINE

Do you often feel listless, tired and unable to concentrate when the temperature is high? And you think you can't do anything about the heat in summer? E.COOLINE will convince you otherwise with its pleasant, effective, dry cooling of up to 20 hours. E.COOLINE cooling textiles offer the perfect solution for every heat problem.

 

Fashion: Protect from heat with cooling clothing

We have developed the E.COOLINE cooling clothing for you so that you feel completely comfortable even in the heat. The E.COOLINE SX3 technology, which we have integrated into the clothing, cools you with a cooling capacity of up to 660 watts. Simple, effective and climate-neutral.

Browse through our shop and discover numerous outfits such as cooling vests, cooling shirts, cooling headgear and arm and leg cooling. We have the right cooling clothing for every heat situation and for every personal taste.


Living: Feel completely comfortable in your home - even when it is hot

E.COOLINE offers you the ideal solution against stuffy offices, hot attics and sleepless nights in summer.

The cooling blankets from E.COOLINE help you get a heavenly night's sleep. The actively cooling curtains keep the heat out and can be used like a climate-neutral air conditioner without an expensive power connection. In addition, you can use the Powercool SX3 BigPad wherever you need it.



Technology: How E.COOLINE works

E.COOLINE offers everything you need for top-class, sustainable air conditioning. Regardless of whether it is integrated into clothing, home textiles, buildings or cars - the technology behind E.COOLINE is versatile and cools easily, quickly and highly effectively with a cooling capacity of up to 660 watts. Only the natural refrigerants air and water are used.

How it works

The high-tech fleece COOLINE SX3 integrated in E.COOLINE has the property of binding large amounts of water inside the 3D material in a matter of seconds and storing it directly on the 3D fibres. This creates an enormously large surface area of ​​water molecules, which is able to actively cool you down in any heat situation.

But the cooling is not only highly effective, it is also dry. No drops of water or condensation form on pressure. You could hit the material with a hammer and not get a drop.

Here you can find more information about the E.COOLINE technology.



Activation: Enjoy hours of cooling in just 3 steps

Activating E.COOLINE is simple and involves just three steps.

1. Simply hold the cooling product under the tap and let the water run evenly over the padded part of the product, squeeze it softly out and then place it on a cloth.

2. Roll the product into the cloth with light pressure and then let it air dry for a few seconds to get rid of excess moisture.

3. After that, the product is ready to use anytime and anywhere and keeps you cool for up to 20 hours.

 

E.COOLINE sustainability guarantee: shopping with a clear conscience

Cooling is becoming increasingly important in times of climate change. In this context, the purchase of air conditioning or similar energy- and CO2-intensive technologies is often discussed. Unfortunately, air conditioning amplifies climate change.

With E.COOLINE we offer you a serious and effective, but at the same time environmentally friendly alternative. According to the analysis by Climate Partner, you save over 90% CO2 compared to air conditioning. We also compensate the remaining 10% because our company and products have been carbon neutral since 2013. Learn more here.



Advice: inspiration for the perfect heat protection strategy

Fancy a relaxing summer? Then get inspiration from our E.COOLINE information page, where or how you can use E.COOLINE.

Would you like advice? You can find answers to your questions and useful tips about our products in our FAQ.

If your questions are not answered in our FAQ, we look forward to your contact request or your call.



Enjoy your shopping!


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** This voucher can be redeemed once on the site https://shop.e-cooline.de/en/ and is not payable in cash. As a private customer you can save 10% on your purchase with this voucher, minimum order value is 15 €, the voucher is valid for 1 year from your registration in our info service and is not combinable with other promotions.